“While Loriann’s job is to provide about 15,000 meals a day to first-year students (a daunting task!), Loriann goes well beyond that, caring for her student, staff and faculty customers like they are her own family. In her 32 years Loriann has been responsible for the care of over 100,000 first-year student first impressions.

“You will find Loriann in her Residence Dining rooms every day connecting with her customers and her employees. These hundreds of daily, brief yet meaningful interactions are the magic that Loriann brings to her job.

“The most significant improvement that demonstrates Loriann’s commitment to improving the UBC experience was in fall 2022 when she launched All Access Dining in all three of the dining rooms. In 2020, Loriann recognized the current dining program was in trouble. Transactions were in decline and students were demanding better value and a more sustainable program. Loriann understood that the foundation of the program and entire value proposition had to change. She started exploring trends and best practices, connecting with her peers and visiting other universities. She helped develop the solution to launch All Access Dining in all three dining rooms.

“She helped to create the meal plan, manage extensive renovations, hire hundreds of employees and ultimately be ready to launch the program in the fall of 2022. This change transformed the program making it the most sustainable, inclusive and one of the most well-respected dining programs in the world. The results of Loriann’s new meal plan have been extraordinary!”

— Colin Moore, Director, Food Services

“Enalyne Point became our Indigenous Relations and Engagement Pedagogist in 2021, but she was our colleague in the field of early childhood education many years beforehand. Her role was to support and to provide guidance to every centre on how to decolonize the space and to begin the conversation on how to Indigenize the curriculum to our workplaces.

“When she first began her role as our pedagogist she provided weekly informational Indigenous Insights newsletters full of information for educators to better understand First Nations cultures and the impact of Residential Schools.

“I know many of our centres have been impacted positively by her knowledge and experience of First Nations cultures and what Enalyne does is provide a safe space for us to learn.

“She has developed an Indigenous Lending Library in her office and her door is always open to those who wish to learn with an open heart! She provides workshops on Indigenous Cultural Sensitivity, Tea Talks and Good Medicine Walks.

“I have experienced her willingness to give of her personal time in teaching me about the indigenous plants and trees around UBC and when she was available to join our children on walks around UBC while at work.

“She has gone beyond her job description and seeks to bring awareness to all regarding the National Day for Truth and Reconciliation and National Indigenous Peoples Day.”

— Linda Fong, Early Childhood Educator, Child Care