Welcome to SHCS!

Student Housing and Community Services (SHCS) provides essential and outstanding services and resources that support and enhance the UBC community.

A self-funded ancillary unit within UBC’s Vice-President, Students portfolio, we are one of the largest and foremost campus service providers in the North American higher education landscape.


SHCS vision & mission

Our vision

Cultivating community. Inspiring wellbeing. Enriching lives.

Our mission

Student Housing and Community Services enhances the UBC experience. We do this by:

  • Delivering high quality and innovative services and products
  • Embedding a culture of wellbeing, inclusivity, transparency, Indigeneity and sustainability in processes and practices
  • Stewarding our assets and resources
  • Attracting revenue and managing costs, which contributes to UBC’s academic mission
  • Offering industry leadership beyond UBC

Your first days at UBC

Everything you need to know to get the best start at UBC.

Required training & employee handbooks

Now that you’re part of UBC, you need to complete some mandatory training and download the employee handbook for your department or division. If you have any questions, please reach out to your supervisor.

All SHCS Staff

Required training courses for all new SHCS employees.

SHCS UBC Mandatory Courses

For longer-term and permanent employees.

SHCS UBC Mandatory Courses

For short-term or student employees.

Managers and supervisors

Additional required training for all new managers and supervisors.

Safety Supervision at UBC



Onboarding program
For all new Bookstore employees (except “Rush” employees).

Bookstore Rush mandatory training
For all Bookstore “Rush” employees.

Child Care Services

Orientation program
For all new Child Care Services employees.

Employee Handbook

Facilities and Building Services

Service and utility worker orientation

Service and utility supervisor orientation

Food Services

Onboarding program
For all non-student Food Services employees.

Student employee onboarding program
For all student Food Services employees.

Employee Handbook

Student Employee Handbook

Culinary Handbook

Basic Food Handling Guidelines

Residence Life & Administration

Onboarding program
For Residence Front Desk supervisors. 


Please ask your supervisor or manager if you have any questions about these mandatory training courses.