Through the SHCS Hero Awards, we recognize employees in our unit who make extraordinary contributions at UBC and beyond. This year we received many wonderful nominations. Thank you to all the supervisors, managers and associate directors who nominated a member of their team. While it was challenging to select from all of the outstanding nominees, we are pleased to announce the following seven recipients of our SHCS Hero Awards. Congratulations to all!
Salvatore Gulluni
Salvatore Gulluni
Operations Supervisor, Parking

Nominated by Roberto Albertini, Operations Manager, Parking

“Since joining UBC, Sal has shown real leadership of the team that handles the vast majority of Parking customer interactions…including the complaints ! As you can imagine this can be really challenging. Sal’s experience, professionalism and thoughtful support has shone through not only for the customers but also for the staff he leads. His calm demeanour and focus on solutions rather than problems has been transformative: we’re very lucky to have Sal on the team and we all congratulate Sal on this very deserved recognition.”

Brian Jones, Director, Bookstore, Campus Mail & Parking

Congratulations Sal!

From Sal's Nomination

Salvatore “Sal” Gulluni has quickly become a cornerstone of UBC Parking, demonstrating leadership, professionalism and care in every aspect of his work. In his two years, he has fostered a welcoming, efficient and customer-focused environment, supporting his team with regular check-ins and data-driven insights. During high-pressure periods, Sal stepped in on the front lines—troubleshooting, de-escalating issues, reorganizing schedules and following up personally. His calm, empathetic, and solutions-oriented approach has strengthened team morale, enhanced the customer experience and exemplifies the true spirit of an SHCS Hero.” — Roberto Albertini, Operations Manager, Parking

Jess Cayetano
Warren Harshenin
Service Worker, Facilities and Building Services

Nominated by Shawn Dhanda, Building Services Manager, Facilities and Building Services

“Warren is a pleasure to work with on the team. He is among the most reliable Service Workers and contributes to an excellent service for our residents and guests.  He comes to work with a great attitude and cares so much about his co-workers and the people we serve.”

Johanna Webber, Associate Director, Building Services, Facilities and Building Services

Congratulations Warren!

From Warren's Nomination

Warren exemplifies quiet dedication, reliability, and integrity in all he does. Known for his impeccable attendance and professionalism, he consistently goes above and beyond to support his team and complete every task with care. In Summer 2025, he transformed the grounds around Place Vanier through tireless pressure washing, while also taking initiative to secure storage areas and contribute thoughtful feedback. Modest yet impactful, Warren’s work ethic, responsibility and quiet leadership enhance the community, embodying the true spirit of an SHCS Hero and inspiring those around him.” — Shawn Dhanda, Building Services Manager, Facilities and Building Services

Jackie Hunter
Jackie Hunter
Marketing and Communications Specialist, SHCS

Nominated by Mike McGhee, Communications Manager, SHCS

“Jackie’s care for students and her SHCS colleagues sets her apart. She consistently delivers exceptional communications that get important information across to students in a way that resonates and they actually read  – no easy feat! Her enthusiasm and efforts on the OWC have also been remarkable this year.”

Lisa Fisher, Director, Marketing and Communications

Congratulations Jackie!

From Jackie's Nomination
Jackie brings energy, commitment, and enthusiasm to every project and the SHCS Marcom team. In just 18 months, she has made significant contributions, producing content and 360 tours for accessible residences, supporting sustainability initiatives, supervising student content creators, and leading the annual new-to-residence campaign. Highly collaborative and adaptable, Jackie consistently delivers high-quality work, engages stakeholders effectively, and supports SHCS and OWC events. Her creativity, professionalism, and positive impact foster teamwork and excellence, making her a valued SHCS Hero whose dedication benefits both colleagues and the community.” — Mike McGhee, Communications Manager, SHCS
Joseph Lazo
Joseph Lazo
General Worker Heavy, Food Services

Nominated by Eric Meyer, Sous Chef, Food Services

“Joseph is the steady heartbeat of our kitchen. His calm attitude, friendly presence, and unwavering work ethic keep our team grounded, even on the busiest days. Always ready to help, he quietly solves problems, supports everyone, and keeps operations running smoothly. When Joseph’s here, we all know we’re okay.”

Eric Meyer, Sous Chef, Food Services

Congratulations Joseph!

From Joseph's Nomination

Joseph has been a dedicated member of UBC’s Sage team for 12 years, consistently going above and beyond as a dishwasher and general worker. Known for his calm demeanor, positivity and reliability, he supports smooth kitchen operations and boosts team morale. Joseph anticipates needs, solves problems and works extra hours during busy periods. His attentiveness, pride in his work and care for colleagues create an efficient, welcoming environment, while his attention to detail—including organization, cleanliness, and the patio garden—enhances the experience for both staff and guests, making him an indispensable team member.” — Eric Meyer, Sous Chef, Food Services

Emmanuel Torres
Emmanuel Torres
Assistant Housekeeping Supervisor, Facilities and Building Services

Nominated by Lawron Leung, Building Services Manager, Facilities and Building Services

“Emmanuel’s focus at work is service to others.  He goes out of his way to make work easier for co-workers, and help to spread his positive attitude with the team.  He’s equally productive and efficient as he is friendly and motivating to be around.  He’s known for his work ethic and we are so proud of his accomplishments.”

Johanna Webber, Associate Director, Building Services

Congratulations Emmanuel!

From Emmanuel's Nomination

In Summer 2025, Emmanuel led the ambitious renovation of six daycares in just three weeks, navigating complex logistics with strength, adaptability and calm leadership. He coordinated staffing, assisted educators with heavy moves, organized cleaning crews and worked weekends to ensure safe, welcoming centres. Beyond projects, he regularly checks in with staff, fostering empathy, fairness, and strong team culture. Emmanuel’s leadership drives high morale, low absenteeism and pride in the workplace, turning teamwork into reality and creating a supportive environment where everyone feels valued—truly embodying the spirit of an SHCS Hero.” — Lawron Leung, Building Services Manager, Facilities and Building Services

Ezenwa Uchechi
Ezenwa Uchechi
Overnight Mobile Unit Representative, Residence Life and Administration

Nominated by Venisha Williams, Overnight Mobile Unit Services Manager, Residence Life and Administration

Ezenwa consistently goes above and beyond, adding vibrance, authenticity and positivity to every challenge. Calm under pressure, he draws on deep knowledge of the job to support colleagues and residents alike, fostering safety, collaboration and teamwork. He willingly crosses roles to ease workloads, and maintain a safe, welcoming environment, and his professionalism and uplifting presence make him a trusted and inspiring member of the Overnight Team.

Venisha Williams, Overnight Mobile Unit Services Manager

Congratulations Ezenwa!

From Ezenwa's Nomination
Ezenwa exemplifies heroism through initiative, selflessness, and composure, consistently supporting residents and colleagues. Calm and decisive in emergencies, he ensures safety, resolves issues quickly, and fosters collaboration. Drawing on his deep Service Worker knowledge, he goes beyond duties—resolving maintenance concerns, assisting with move-ins, and supporting teammates. Known for quiet leadership, reliability, and empathy, Ezenwa strengthens morale, handles challenges efficiently, and maintains professionalism in sensitive situations. His dedication, integrity, and positive presence ensure smooth operations and a welcoming environment, embodying SHCS values as a true Hero.” — Venisha Williams, Overnight Mobile Unit Services Manager, Residence Life and Administration
James Ryan Ventura
James Ryan Ventura
Storeperson, Food Services

Nominated by Philip Wong, Senior Food Services Manager, Food Services

“Ryan has been a valuable member at Open Kitchen since it opened in 2016. He is a great example of a team player and supporting his co-workers. Ryan is always eager to help, with a bright smile and a pleasant attitude.”

— Loriann McGowan, Associate Director, Residence Dining, Food Services

Congratulations James Ryan!

From James Ryan's Nomination

Since Open Kitchen opened in 2016, Ryan has been a key contributor to its success, demonstrating exceptional organization, reliability, and a positive “can-do” attitude. He manages inventory, receiving, and storage with precision, contributing to a seamless transition from OCv4 to OCv5 with only 1% variance. Beyond daily duties, he serves on the Food Services Local Safety Team and tackles repairs, maintenance, and custom projects. Always ready to support his team, Ryan’s efficiency, skill and dedication make him indispensable and a cornerstone of Open Kitchen’s smooth operations.

— Philip Wong, Senior Food Services Supervisor, Food Services